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Licensed General Manager/General Manager

We are seeking an outgoing, friendly, customer oriented person for the position of General Manager (GM). The GM is responsible for the overall sales and profitability of a store location by supporting the mission, credo and vision. Manage all operations of the location to include personnel, merchandising, inventory management, training and safety. Execute company programs which include Running the Sales Floor - it's a 'Heads Up' Strategy to include using all aspects of SERVE and COACH to ensure we are Super Serving our customers. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed General Manager will possess a State Optician's License.
Essential Responsibilities:
To ensure all efforts under SERVE, SKILL and COACH programs are being performed.
Ensure Take 5 Program is being utilized for all associates including maintenance of the recognition board
Responsible for the financial success (P&L) of the supported location
Compares store operating performance to budget on a consistent basis.
Maintain a safe, clean location (interior & exterior) to include all location equipment and tools; taking appropriate action when necessary.
Analyze, interpret, and react accordingly to all KPIs and the variable margin information.
Execute all administrative responsibilities of the location, such as order maintenance, time and attendance system and other necessary paperwork.
Create, post and ensure schedule efficiency to comply with budget and facilitate staffing needs.
Maintain appropriate supply and product inventory levels for location.
Support location associates to successfully execute their specific responsibilities by providing the tools, benchmarks, resources, ideals, education and training.
Oversee inventory control and POG
Daily maintenance of POG to board
Provide continuous quality improvement in products and services to ensure customer delight by identifying and acting on opportunities for improvement.
Support framework of policies and procedures, through a complete understanding of handbook, company policies and contracts.
Adhe re to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA).
Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.
Create the expectation and diligently support the effort to maintain the cleanliness of all equipment, workstations and the overall on a daily basis.
As required by changing business needs, complete additional responsibilities as assigned.
Education, Experience & Background:
High school diploma or Equivalent
2 - 3 years management experience
Retail Management or Sales Management experience a Plus
Must meet current State Licensing requirements to practice
If you are prohibited from working on a government contract, this may disqualify you from consideration for this position.
HVHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious beliefs, sex, gender, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.

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