Interior Designer
Comfort starts with our 13,000
team members across the globe, who are transforming the power of comfort every day.
Our employees have the power to change lives, in our homes, work and communities.
We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Description Summary BASIC FUNCTION:
Designing and creating comfortable and functional environments that represent client's lifestyle, taste and budget.
Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers.
Strive to create long-term relationships that will lead to increased sales and profitability.
Job Description:
KEY
Responsibilities:
In-Home Design:
oSchedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service oExecute and champion the In-Home Design process per company guidelines oResponsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program oAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries oResponsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects.
oConsiderable independence is required for the In-Home Design process Sales Culture and Promotions:
oDrive sales to consistently achieve established In-Home program sales goals.
oTeam with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales oMaximize store promotions, marketing initiatives, and grassroots programs oMaintain strong knowledge of features and benefits of existing and new product line oMeet established goals as set by management Customer Experience Excellence:
oSets the highest standard for customer care oMeet and greet customers that come into the store oEnsure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products oMake sound business decisions to deliver customer satisfaction and promote team environment People Development oTrain, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals oAssist with training, coaching and developing the selling team oCreate a positive and exciting working environment for all store associates oHiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent oUtilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies oLeads with the highest ethical standards and demands the same from their teams oEnsures associates are provided the necessary tools to perform job responsibilities oCoach and counsel team based on results oMaintain a positive working relationship with all store associates Store Standards / Operations:
Effective manager on Duty (MOD) oAssist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness.
oAdhere to general store operational procedures and guidelines oMay be responsible for opening and closing of the store oChampion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery oKnow what is happening on the floor at all times.
Be willing and able to jump into every sale and close it.
oShow a sense of urgency, enthusiasm and excitement with the staff and customers oOther duties as assigned MINIMUM JOB REQUIREMENTS:
oBachelors degree in Interior Design with one (1) to two (2) years experience strongly preferred or a minimum of five (5) years design experience in a comparable home furnishings role oCIDA accreditation and/or ASID membership preferred oExperience in using floor and space planning applications oPrevious selling experience strongly preferred oProficient in the use of Microsoft Office, including Word, Excel, and PowerPoint oExperience in using floor and space planning applications oKnowledgeable of general principles of home dcor and design (i.
e.
, furniture, carpet, draperies, and color schemes.
) oExcellent communication skills, customer service skills, and organizational skills oStrong interpersonal skills to effectively communicate and build rapport oAbility to effectively manage time and conflicting priorities oAbility to work effectively and productively with others as a team oAbility to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays oInitiative to meet assigned goals, missions and objectives oStrong attention to detail SUPERVISORY
Responsibilities:
Responsible for directly leading a team of Design Associates and indirectly the selling team.
Weekly Hours:
40 Recommended Skills Attention To Detail Business Requirements Coaching And Mentoring Communication Coordinating Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
team members across the globe, who are transforming the power of comfort every day.
Our employees have the power to change lives, in our homes, work and communities.
We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Description Summary BASIC FUNCTION:
Designing and creating comfortable and functional environments that represent client's lifestyle, taste and budget.
Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers.
Strive to create long-term relationships that will lead to increased sales and profitability.
Job Description:
KEY
Responsibilities:
In-Home Design:
oSchedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service oExecute and champion the In-Home Design process per company guidelines oResponsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program oAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries oResponsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects.
oConsiderable independence is required for the In-Home Design process Sales Culture and Promotions:
oDrive sales to consistently achieve established In-Home program sales goals.
oTeam with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales oMaximize store promotions, marketing initiatives, and grassroots programs oMaintain strong knowledge of features and benefits of existing and new product line oMeet established goals as set by management Customer Experience Excellence:
oSets the highest standard for customer care oMeet and greet customers that come into the store oEnsure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products oMake sound business decisions to deliver customer satisfaction and promote team environment People Development oTrain, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals oAssist with training, coaching and developing the selling team oCreate a positive and exciting working environment for all store associates oHiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent oUtilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies oLeads with the highest ethical standards and demands the same from their teams oEnsures associates are provided the necessary tools to perform job responsibilities oCoach and counsel team based on results oMaintain a positive working relationship with all store associates Store Standards / Operations:
Effective manager on Duty (MOD) oAssist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness.
oAdhere to general store operational procedures and guidelines oMay be responsible for opening and closing of the store oChampion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery oKnow what is happening on the floor at all times.
Be willing and able to jump into every sale and close it.
oShow a sense of urgency, enthusiasm and excitement with the staff and customers oOther duties as assigned MINIMUM JOB REQUIREMENTS:
oBachelors degree in Interior Design with one (1) to two (2) years experience strongly preferred or a minimum of five (5) years design experience in a comparable home furnishings role oCIDA accreditation and/or ASID membership preferred oExperience in using floor and space planning applications oPrevious selling experience strongly preferred oProficient in the use of Microsoft Office, including Word, Excel, and PowerPoint oExperience in using floor and space planning applications oKnowledgeable of general principles of home dcor and design (i.
e.
, furniture, carpet, draperies, and color schemes.
) oExcellent communication skills, customer service skills, and organizational skills oStrong interpersonal skills to effectively communicate and build rapport oAbility to effectively manage time and conflicting priorities oAbility to work effectively and productively with others as a team oAbility to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays oInitiative to meet assigned goals, missions and objectives oStrong attention to detail SUPERVISORY
Responsibilities:
Responsible for directly leading a team of Design Associates and indirectly the selling team.
Weekly Hours:
40 Recommended Skills Attention To Detail Business Requirements Coaching And Mentoring Communication Coordinating Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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