Crumbl Cookies Store Closing Lead Retail & Wholesale - Saugus, MA at Geebo

Crumbl Cookies Store Closing Lead

Crumbl Cookies SAUGUS, MA- Evening Closing LeadThis is for an Store Closing Lead:
- Must be over age 18- Must be available for 4pm-6pm start for a 6- 8 hour shift.
- Must be available 4-5 nights per week, including Friday and/or SaturdayCrumbl Cookies, Saugus - Closing Lead Job Description Essential Role Functions Always lead by example, with kindness and a teamwork mentality.
Facilitate delivery issues ensuring the customer receives their products and the store is compensated for any refunds or duplicate orders issued.
Handle customer service issues.
Keep up with customer demand.
Manage labor costs.
Accountable for Closing Lead procedures Leadership Store Culture Scheduling Requirements LEADERSHIP - Leads by example.
Leads with kindness.
Makes suggestions and corrections to fellow crew to improve efficiency.
Hold themselves and Crew accountable to cell phone and break policies.
STORE CULTURE & ZERO TOLERANCE - Maintains a positive, welcoming and fun vibe at the store.
Does not participate in or condone gossip about fellow Crew or customers at the store.
Ensures all Crew are having appropriate conversations at work.
Communicates issues of Crew disrespect, poor work ethic or otherwise disruptive behavior to ownership promptly.
SCHEDULING REQUIREMENTS 4-5 closing shifts per week.
Friday and/or Saturday nights required.
Store closes at 10pm Monday-Thursday, store closes at midnight Friday and Saturday.
Store is closed on Sunday.
Compensation$20 - $22/hour (Base pay
Tips)
Benefits:
TIPS! Tips average $4 per hour extra Quarterly raises (performance based) ALL Sundays off Thanksgiving Day, Christmas Day and New Years Day Off Potential for paid vacation time off accrual if working 38-40 hours per week Product Discounts Recognition Awards Recommended Skills Customer Demand Planning Customer Service Friendliness Hardworking And Dedicated Leadership Mental Diseases Estimated Salary: $20 to $28 per hour based on qualifications.

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